The effect of job satisfaction, commitment and organizational culture on the organizational citizenship behavior of employees of the regional financial agency

Ronal Regen; Nelpera Nelka; Meri Ermadewi; Tutik Susriania

doi:10.32698/01832

The effect of job satisfaction, commitment and organizational culture on the organizational citizenship behavior of employees of the regional financial agency

Ronal Regen⁽¹⁾, Nelpera Nelka⁽²⁾, Meri Ermadewi⁽³⁾, Tutik Susriania⁽⁴⁾,
(1) Sekolah Tinggi Ilmu Ekonomi Keuangan Perbankan dan Pembangunan, Padang

Indonesia
(2) Sekolah Tinggi Ilmu Ekonomi Keuangan Perbankan dan Pembangunan, Padang

Indonesia
(3) Sekolah Tinggi Ilmu Ekonomi Keuangan Perbankan dan Pembangunan, Padang

Indonesia
(4) Sekolah Tinggi Ilmu Ekonomi Keuangan Perbankan dan Pembangunan, Padang

Indonesia

Corresponding Author

DOI : https://doi.org/10.32698/01832

Full Text:

Language :

Abstract

This study aims to see the effect of (1)Job satisfaction with OCB employees of the Sungai Penuh City Regional Finance Agency(2)Organizational commitment to OCB employees of the Regional Finance Agency of Sungai Penuh City(3)Organizational culture towards OCB employees of the Sungai Penuh City Regional Finance Agency(4)Job satisfaction, organizational commitment and organizational culture have a joint effect on the OCB of employees of the Sungai Penuh City Financial Agency.The population in this study is allThe employees of the Sungai Penuh City Regional Finance Agency are 37 people. And the technique of determining the number of samplestaken as respondents by using total sampling.The results of this study indicate that (1)Job satisfactionhas a positive significant effect on the OCB of employees of the Regional Finance Agency of Sungai Penuh City (2)Organizational commitmentgive a positive influence on the OCB of employees of the Regional Finance Agency of Sungai Penuh City (3)Organizational cultureprovide a positive influence on the OCB of employees of the Regional Finance Agency of Sungai Penuh City (4)Job satisfaction, organizational commitment and organizational culturejointly have a positive effect on the OCB of employees of the Regional Finance Agency of Sungai Penuh City.

References

Agung AWS Waspodo, Lussy Minadaniati(2019). Pengaruh Kepuasan Kerja dan iklim organisasi terhadap OCB Karyawan PT Trubus Swadaya. Jurnal Riset Manajemen Sains Indonesia (JRMSI) |Vol. 3, No. 1, 2019.

Badriyah, M. (2015). Manajemen Sumber Daya Manusia Cetakan 1. Bandung: CV Pustaka Setia

Bara Dhatu , Patricia Dhiana Paramita, Andi Tri Haryono (2016). Pengaruh komitmen Organisasi, kepuasan kerja dan budaya organisasi terhadap OCB yang berdampak terhadap kinerja karyawan (Studi pada PT. PLN APP Semarang).Journal Of Management, Volume 2 No.2 Maret 2016.

Dyah Ayu Anisha Pradipta. 2012. Pengaruh Citra Merek (Brand Image) terhadap Loyalitas Konsumen Produk Oli Pelumas PT Pertamina (Persero) Enduro 4T di Makassar. Makassar: Fakultas Ekonomi dan Bisnis Universitas Hasanuddin.

Eflina Purba dan Seniati. 2004.Pengaruh Kepribadian dan Komitmen Organisasi terhadap OCB. Jurnal Ilmu Pendidikan, (Online), Jilid 8, No 3.

Gibson, Ivancevich, Donnely. 1997. Organisasi: Perilaku, Struktur, Proses. Jakarta: PT. Binarupa Aksara.

Gunawan Imam. 2011.Organizational Citizenship Behavior. Education Policy Analysisarchives : Salemba

Hasibuan, M. S. . (2017). MANAJEMEN: Dasar, Pengertian, dan Masalah. Jakarta: PT Aksara

Haq Irfa Ziaul.2012.Organizational Citizenship Behavior. Education Policy Analysisarchives, (Online),

Indrawijaya.1986.Perilaku Organisasi. Bandung: Sinar Baru

Kuntjoro, Zainuddin Sri. 2009. Komitmen Organisasi. Education Policy Analysisarchives,(Online)

Mahendra, Rully. 2016. Pengaruh Kepuasan Kerja, Komitmen Organisasi dan Lingkungan Kerja terhadap Organizational Citizenship Behavior (OCB) Pegawai Bagian Umum Kantor Sekretariat Daerah Kabupaten Semarang. Jurnal Ilmu Pendidikan, Vol.3 No.6

M. Saleh Lubis (2015). Pengaruh iklim organisasi dan komitmen organisasi terhadap OCB Karyawan dalam rangka Peningkatan kinerja. e-Jurnal Apresiasi Ekonomi Volume 3, Nomor 2, 2015 : 75 – 84

Mohammad, Habib and Alias.2011. Job Satisfaction and Organisational Citizenship Behavior: An Empirical Study At Higher Learning Institution. Jurnal Ilmu Pendidikan, (Online), Jilid 16, No. 2

Mehboob and Bhutto.2012. Job Satisfaction as a Predictor of Organizational Citizenship Behavior A Study of Faculty Members at Business Institutes. Jurnal Ilmu Pendidikan, (Online), Jilid 3, No 9.

Nasir, Mohammadi, Shahrazad, Fatimah, Khairudin, and Halim.2011. Relationship Between Organizational Citizenship Behavior and Task Performance. Jurnal ilmu Pendidikan, (Online), Vol 6, No 4

Oemar, Yohanas (2013). Pengaruh Budaya Organisasi, Kemampuan Kerja dan Komitmen Organisasi terhadap Organizational Citizenhsip Behavior (OCB) Pegawai pada BAPPEDA Kota Pekanbaru.JURNAL APLIKASI MANAJEMEN VOLUME 11NOMOR 1 2013.

Organ, D.W. 2011. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexinton book. Lexington,MA

Rachmawati.2008.Manajemen Sumber Daya Manusia.Yogyakarta: C.V Andi Offset.

Robbins dan Judge. 2015.Perilaku Organisasi.Jakarta: Salemba Empat

Saepung, Sukirno and Siengthai. The Study of Job Satisfaction and Organizational Citizenship Behavior (OCB) in the Retail Industry in Indonesia. Jurnal Ilmu Pendidikan, no 3 vol 6.

Sopiah.2015.Perilaku Organisasional. Yogyakarta: C.V Andi Offset

Sugiyono. 2017. Metode Penelitian Bisnis. Bandung: Alfabeta

Sulaiman, Wahid. 2004. Analisis Regresi Menggunakan SPSS, Contoh Kasus dan Pemecahannya. Yogyakarta: Andi

Sutrisno, Edi. (2017). Manajemen Sumber Daya Manusia Edisi Pertama. Jakarta: Kencana Prenada Media Group

Susanto, Ari Juniar. 2011. Komitmen Organisasi. Education Policy Analysisarchives, (Online)

Wahyuningsih. 2017. Pengaruh Komitmen Organisasi terhadap Organizational Citizenship Behavior Karyawan Rumah Sakit PKU Muhammadiyah. Jurnal Ilmu Pendidikan. Vol 2 No 4

Wibowo.(2016). Manajemen Kinerja. Jakarta : PT Raja Grafindo Persada.

Zeinabadi, Hassanreza (2010). Job satisfaction andorganizational commitment as antecedents of Organizational Citizenship Behavior (OCB) of teachers. Journal of Economic Education3(2), 50–57.